Support

Frequently Asked Questions


My Account

How do I apply for a developer account?

The Snap developer program is available to existing merchants who want to offer financing to their customers at the time of checkout.

If you are a Snap partner:

  1. Ask your CSM to enable your account for eCommerce.
  2. Email devsupport@snapfinance.com with your account details.
    Snap will set up your developer account for testing in a sandbox and will send you the details.

If you are not current Snap partner, complete the application at https://snapfinance.com/partner to be onboarded.

Is it possible to have multiple client keys and shared secret keys for accessing Snaps APIs?

Snap Finance is available for existing partners so only one set of credentials per merchant account will be provided for integration. If you are a third-party developer, please work with your merchant to get their account credentials for integration.


Solutions

I'm done with development. How do I start selling with Snap Finance?

To offer Snap Checkout on your website, you must first sign up for a Snap Finance merchant account at https://snapfinance.com/ecommerce-inquiry. If approved after a vetting process, you will be a Snap merchant partner. You can then download and install Snap Checkout for free.

What is the cost to use Snap Checkout?

Transactional fees may apply to customer orders. These fees can may vary by merchant, according to the merchant's industry and level of partnership with Snap.

Can I sell to customers in the European Union (EU)?

Currently, Snap Finance is only available to merchants based in the United States (US). Only US customers can apply for Snap Finance.

Where can I enable customers to purchase using Snap Financing?

At this time, Snap Finance Checkout is only available for merchants that sell to customers in the United States.

Web Development
Dedicated Tech Support
We want to hear from you! Email devsupport@snapfinance.com for help or questions.

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