Support

Frequently Asked Questions

My Account

How do I apply for a developer account?

The Snap developer account is available to existing merchants who want to offer financing to their customers at the time of checkout.

If you are a Snap partner:

Ask your CSM to enable your account for Checkout or Checkout Lite.
Contact support with your account details. Include:
- - Your company’s name
  - Email
  - Industry
  - Website URL
  - Owner’s full name and email
  - Merchant username
  - Mailing address

Snap will set up your developer account for testing in a sandbox and will send you the details.

If you are not current Snap partner, complete the application at https://snapfinance.com/partner to be onboarded.

Is it possible to have multiple client keys and shared secret keys for accessing Snaps APIs?

Snap Finance is available for existing partners so only one set of credentials per merchant account will be provided for integration. If you are a third-party developer, please work with your merchant to get their account credentials for integration.

Solutions

I'm done with development. How do I start selling with Snap Finance?

To offer Snap Checkout on your website:
Become a Snap Finance partnered merchant account by applying at https://developer.snapfinance.com/sign-up-form.

After you are approved to be a Snap Finance partner merchant, you can download and install Snap Checkout or Snap Checkout Lite.

What is the cost to use Snap Checkout and Snap Checkout Lite?

Snap Checkout and Snap Checkout Lite are free to download and install, but Snap charges a cost to the merchant for doing business with Snap. This cost is called the Merchant Discount rate and represents a small percentage of each customer’s transaction. Contact your CSM for more information.

Can I sell to customers in the European Union (EU)?

Currently, Snap Finance is only available within the United States (US). Merchants must be based within the US to offer Snap Finance and only US-based customers can apply.

Is Snap Finance available to customers outside the United States?

At this time, Snap Finance is only available in the US.

Dedicated Tech Support

We want to hear from you! Email devsupport@snapfinance.com for help or questions.